Shipping, Cancellation and Return Policy


Shipping & Delivery

We ship the product around the world, the delivery charges for product within specified area is cost free unless it is specified during check out. Our standard delivery 7 working days or as per specified in the invoice however, user can opt in for pickup from our sales and service centre.

Physome.com reserve the right to process the order in our sole and absolute discretion.

Cancellation

An order can be cancelled without any penalty before the order has been dispatched by Physome.com. To cancel a placed order, contact us via any of the methods specified on our Contact us page and place a request to cancel the order. You will be refunded 100% of the paid amount and it will reflect in your credit card or original method of payment within 5-7 working days.

For any cancellation request after the order has been dispatched, user will be charged 50% of the ordered amount.

Return Policy

Whenever user is buying the product or product received through our Subscription plan, user shall check the Item at the time of delivery to ensure that the product is free from any defect.

User shall report us within 24-hour If delivered product is defective. Physome.com will replace the broken parts or entire product Items at no cost. If user fails to report us within 24 hours of delivery, we will assume that the Item was damaged by user.